Frequently Asked Questions

The Skandino’s tableware is designed for children aged 4-48 months, but our design has been found to be benefical for adults and elderly people, too!

Once your child has learned to drink from the cup, the lid can be left out and the cup can be used for years to come.

Yes, Si and Absolutely! The child can throw Skandino tablewares across the floor without worry – they won’t break. The life cycle of tablewares is at least as long as that of traditional plastic products.

All Skandino products have passed the official EU physical and mechanical properties of children’s drinking equipment and children’s cutlery and feeding utensils (EN 14350 & EN 14372) in an accredited laboratory.

Yes you can! All Skandino’s products are dishwasher safe.

Yes you can! All Skandino’s products are microwave safe.

Skandino dishwares must not be used in the microwave without food to be heated. The material contains natural fibers and therefore the products may deform slightly after use of the microwave without content. For this reason, we do not recommend the use of the microwave when the dish is empty.

Absolutely yes! We’ve invested in a lot of research beyond our legal liabilities to make sure the products are 100% safe to use. The material has been carefully tested many times and it does not contain any harmful chemicals. The material is FREE of BPA, PVC, Phatalate and Melamin. It is 100% safe for children use.

Yes, absolutely! To read more about the Skandino Partnership Program and apply, head here.

The child can start practising drinking from a cup at the same time as he starts tasting solid foods. A good time to start drinking from a cup is when the child is able to sit firmly. (The source in below.)

There may be a bit of a mess in the beginning, but with consistent training, your child will learn to control a cup in just a few weeks. (The source in below.)

Take the edge of the lid with your index finger and thumb and pull the lid straight up. The cup has no threads so that it can be used as a regular drinking cup after the child has first learned to control the liquid and drink independently with the training lid.

The cup and lid are made of bio-based material that contains wood. Wood is an organic ingredient, because of which the tightness of the lid and cup can live a little. The lid loosens with use. Thanks to the wood used in the material, you can carefully sand the lid and cup with sandpaper if you feel that the lid is too tight.

The tablewares smell of wood, because their material is made of sugarcane and softwood, which is collected from the side streams of pulp production. After a few washes, the smell of wood disappears completely from the products.

In the first washes, residues from the wood and the manufacturing process may come off the product. This will disappear after a few washing cycles. The tablewares are food contact products and therefore we recommend washing the products before the first use.

Like other non-ceramic dishes, Skandinos may take a little color from strongly coloring foods, such as tomato sauce, especially if the food is heated in the microwave and/or if it contains preservatives, artifical colors or other additives. However, any possible stains fade with each wash and likely disappear completely. If not, try a quick wash with vinegar! 

Is your Spoutless Sippy Cup’s lid/cap loose? Oh noes! But don’t worry, we’ll figure it out…

It’s not unlikely for natrual materials to adapt to it’s surroundings’ temperature and humidity (much like wood would do). However, the Spoutless Sippy Cup’s cap should always be a good fit despite this — never too tight and never too loose. In case you haven’t washed your products for the first time yet, always give them a run in the dishwasher first. This would ensure that both parts, the cap and the cup itself, are under exactly the same humidity and temperature.

If that doesn’t help, you’ll want to soak the lid in water for at least 10 hours (24 hours may be necessary. You can check the fit of the lid from time to time during the process.)

If you end up, despite these tests, with an unfitting Lid-Cup combo, please contact us immediately. You’ll find our contact info below. It might be, that the pressure/humidity/temperature have drastically changed during production and this natural effect is thus reflected, unluckily, on your product. Don’t worry, we’ll work it out for you and make things right!

You can recycle tablewares by sending them back to us, so we can mold them into new products. You can also burn the products for thermal energy or recycle them with energy waste. You can also give or sell them on to new tiny users. Alternatively, you can extend the life of the tablewares by inventing new uses for them – share your ideas on social media and tag us (@skandino) in the post, we will share your ideas with others!

Some customers have used the plate as a pet’s food bowl or serving dish for sauces. Some customers have sawed off and sanded off one of the cup’s handles and use the mug as their own coffee cup. In some families, the spoon has continued life as a sugar bowl spoon, with dolls or as a keepsake.

The story of Skandino begins in 2014, when the world of baby products was heavily focused around using plastic as a material. No other materials seemed to be available. This is how the idea of green baby products was born.

The industry turned out to have more to fix than just the materials. Many speech language pathologists worldwide began to criticize traditional sippy cups because of oral-motor problems caused by them. This was another issue that Skandino wanted to address.

Read the full story here!